«Return to Blog List Recording Interviews: My Setup
Chances are, most of your customer interviews are by phone. For me, it’s 99% of all interviews for case studies and success stories.
I occasionally get questions about how I record interviews. I type my notes during the call and record calls digitally to have as a backup to verify information during the writing process – especially with complex technical subject matter.
It took me a while to find the right pieces of equipment to record calls with my hands-free phone. It comes down to these two pieces:
- The VEC Telephone Record Adapter
- Olympus Digital Voice Recorder
Both of these connect to my phone, allowing me to simply hit record anytime I’m on a call (after asking those on the call for permission).
You can find the adapter at http://www.nch.com.au/hardware/callrec.html. I got the recorder at Radio Shack. It works very smoothly!