Post Archive:

Another Idea for Getting No-Go Customers off the Fence»

It’s been 15 years since I wrote my first case study. And year after year since then, I hear the same challenge  from organizations as the main reason they don’t. . .

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Remind Customers of the Benefits of Case Studies»

I hear it all the time…”We have an amazing customer story, but just can’t get them to agree to be a case study…” Many companies name customer participation as the. . .

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Is the Unnamed Success Story Worthless?»

I recently followed a string on a MarketingProfs forum regarding the value of unnamed customer success stories–those where you don’t actually name the featured customer. The original post asked whether. . .